Building manager

A leading Property consultancy/real estate provider are looking for a Building manager in the City of London. The role will cover a large multi tenanted property, so previous experience within multi tenanted building management on sites over 100,000 sq ft is essential.

You will cover all BM day to day duties and the client is looking for a candidate from a strong FM background with financial and technical expertise.  People management, communication skills and high attention to detail are also essential to this role.

You will be responsible for managing the delivery of an effective and compliant FM service through in-house staff, suppliers and consultants – across hard and soft services – within a single building.

The Role

• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Experience

• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m
• Technical Competencies

Essentials

• Conduct rules, ethics and professional practice
• Client care
• Communication and negotiation
• Health and safety
• Accounting principles and procedures
• Business planning
• Conflict avoidance, management and dispute resolution procedures
• Data management
• Sustainability
• Team working
• Maintenance management
• Procurement and tendering
• Supplier management
• Environmental management
• Fire safety
• Property management
• IOSH/NEBOSH
• IWFM (BIFM)