New Homes Customer Service Executive
- Employer
- Deverell Smith
- Location
- England, London, Vauxhall
- Salary
- £28000 - £30000 per annum
- Closing date
- 19 Sep 2019
View more
- Sector
- Property Management
- Job Role
- Administrator
- Contract Type
- Interim
- Hours
- Full Time
Job Details
Our client is a renowned international developer, who is seeking a Customer Service Co-Ordinator to work across a multitude of London's most high end, luxurious developments. This is a fantastic opportunity for someone with at least one year's experience with this title, a property degree, and a proven track record with outstanding customer service with HNWI's and building and maintaining relationships.
The Role:
- Responsible for handling incoming customer enquiries by email and telephone
- Take responsibility for resolving customers' issues promptly
- Maintain customer records in accordance with department protocols
- Maintain close communication internally with Customer Relations, Estate Management and Technical to ensure consistency
- Take responsibility for personal development ensuring knowledge is exceptional
- Contribute new ideas and innovation in Customer Service
- Closing any defects in a timely yet professional manner
- £28,000 - £30,000 basic
- Monday - Friday
Role Requirements:
- Strong customer relations experience with ability to develop and maintain relationships with purchasers
- Excellent admin skills
- Computer literate, inclusive of excel
- Outstanding organisation skills
- A great communicator, face to face, telephone and email
- Knowledge of the purchasing process of buying off-plan
- Experience of defect resolution or Property Management
- Excellent telephone manner
- Be extremely self-motivated and determined
- Calm and well presented
Please note, this is a temp to perm position, Monday to Friday.
For more information, please contact Victoria King at deverellsmith.
Company
Property recruitment specialist, Deverell Smith is a leading property recruitment specialist and temporary staff provider.
We offer a full complement of property recruitment services across the UK property industry including:
General Practice for MRICS qualified general practice surveyors in valuation, landlord and tenant, investment and commercial agency
Technical and construction for quantity surveyors, project managers and building surveyors
and Development, Investment & Finance
Residential development for land agents, surveyors and development managers
- Facilities Management
- Architecture, Design
- Property and professional services marketing
- Estate Agency and Lettings
Real Estate Finance
Finance/Accountancy & Business Support and HR
Our mission is simple and effective; we give a competitive advantage to every one we work with, to strengthen property businesses and advance careers. Many of our property recruitment consultants are former property agents, surveyors and consultants with the market knowledge and unrivalled networks to really add value. They offer straightforward, honest advice on your employment strategy and career.
To find out more visit www.deverellsmith.com
or get in touch today for an impartial conversation. Contact our Head of Commercial Property, Rob Henderson.
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