An exciting opportunity for an individual passionate about fitness and the leisure industry as a whole.

Requiring both Technical and Managerial ability with a desire to provide a first class customer experience to guests.

Client Details

My client is a luxury fitness group offering a first class customer experience to guests, helping them to improve their work/life balance.

They expect high levels of drive and passion from their staff and reward them well for it.

Description

Senior Area Facilities Manager - Luxury Fitness Group

The key areas you will be responsible for include but are not limited to:

Building Systems:

• Visit new clubs as well as clubs under construction to familiarise yourself with the company roll-out process
• Understand all critical system locations in new and existing sites
• Coordinate and manage mechanical, electrical, plumbing, glass and carpentry repairs at each location
• Monitor critical systems (HVAC, BMS, Leak Detection etc)
• Execute all facility service contracts and maintain vendor relationships by way of access and compliance
• Should be available to work outside of normal operating hours eg during nights and weekends as needed
• Schedule 'out of hours' works accordingly as well as visit sites to monitor progress of projects

Clubs:

• Carry out walk throughs of the clubs and studios to maintain a presence as well as record any non-functioning equipment and manage building systems
• Maintain an 'open door' policy in encourage the flow of communication with all management and operational staff
• Coordinate with General Managers to assist the experience delivered to customers, maintaining high standards
• Regular contact with Maintenance Managers to understand works required as well as offer support in a practical way when required
• Run quarterly refresher projects at each assigned location

Equipment:

• Keep up to date records of equipment purchased as well as any repair work completed
• Ensure equipment fits with the overall brand of the business and is operating as intended
• Liaise with fitness equipment manufacturers and vendors to ensure the kit is maintained or replaced as soon as possible

Safety:

• Safely operate the facilities in accordance with all applicable regulatory and compliance requirements
• Lead by example in terms of demonstrating safety rules and behaviours
• Assist local managers to each site with emergency situations and take appropriate action

Admin:

• Lead other Area Facilities Managers as assigned
• Manage annual repair budgets and maintenance budgets for each location as well as individual project budgets
• Identify and manage capital projects once approved by department management
• Prepare weekly reports for VP of Facilities

Profile

Senior Area Facilities Manager - Luxury Fitness Group

This Senior Area Facilities Manager role has a strong focus on both the club and support for the studios across multiple locations.

The ideal person for the role will come from a background working within high-end hotels, residential or customer experience positions.

To be successful in this role you will also need to have a strong understanding of technical requirements and at times be ready to be 'hands on'.

Core attributes sought for the role:

• Relevant experience working within leisure industry or similar fitness environments
• Experience within a high-end or luxury brand hotel will be an advantage
• Business will be a 24/7 role with requirements to work outside of normal 'shift' patterns
• Demonstrable experience providing top level customer service, going out of your way to provide customers with a first class experience

Job Offer

Senior Area Facilities Manager - Luxury Fitness Group

Leisure and Sport

London

Offering a competitive package for the right individual

Excellent benefits available including:

- Private Healthcare

- Pension

- Access to all facilities

- Discounts on products

- Training supported