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Customer Care Coordinator

Employer
Michael Page
Location
England, Derbyshire, Derby
Salary
£23000 - £25000 per annum
Closing date
28 Sep 2020

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Job Details


To assist the Customer Services Manager and Head of Customer Service in managing the Department to provide a high quality service to customers, safely, professionally and within agreed or reasonable timescales.

Client Details

A prestigious, luxury housebuilder who build high quality houses across the East Midlands. You will join a business willing to invest in your continued career development and you will have the opportunity to build a career within the lucrative new homes sector.

Description

The Customer Service Coordinator will deliver first class service to our customers throughout the customer service process. The Customer Services team requires the ability to deal effectively and efficiently with all customers and be able to manage customers' expectations appropriately with the objective of achieving customer satisfaction from our customers.

Profile

Champion the customer throughout the business and be the first point of contact with the customer once completion has taken place answering calls and queries accurately and consistently


Maintain a smartly presented, polite, diligent, positive and professional attitude at all times; demonstrate knowledge and build customer confidence


Assist the Head of Customer Service and the Customer Service Manager with day-to-day business and customer requirements


Learn the NHBC guidelines and work within the guidelines of the NHBC/Premier Guarantee within the housebuilding standards


Ensure accuracy of all customer details and all communication is correctly recorded on computer

The focus in this role is both:-


Internal: Colleagues within Operating Division


External: Customers, Contractors and Sub- contractors

Job Offer

  • 23-25k
  • Exceptional professional and career development
  • Outstanding benefits package and generous holiday package
  • Join the premium brand in the industry!

Company

Since launching in 2006, Michael Page’s specialist Property consultants have supported a wide range of clients in appointing talented specialist professionals at middle management to board level across the UK.

As we continue to grow, our Consultants become increasingly specialist, enabling them to be ‘subject matter experts’ in their niche within the market and enabling them to provide an unrivalled level of technical and geographical knowledge to our Clients and Candidates.

Based from a network of locations across the UK, our Property consultants work with Landlords, Developers, Occupiers and Consultancies to source interim and permanent professionals across a variety of sectors.

•         Retail & Licensed Leisure

•         Commercial

•         Industrial

•         Education

•         Healthcare

•             Residential

•         Local & Central Government

Job Types

•         General Practice Chartered Surveyors

•         Building Surveying

•         Project Management

•         Quantity Surveying / Cost Management

•         Property / Estates Management

•         Property Director / Head of Property

•         Acquisitions/Disposals

•         Land & Development

For more information, career advice or to speak to us about your hiring needs, please get in touch with our Michael Page Property team.

Contact Details:

Richard Insley

0121 230 9421

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