Interim Head of Place
A Local Authority based in London are currently seeking an Interim Head of Place, to lead, plan, develop and deliver a range of expert professional services within Housing Operations.
- Manage and lead a team offering high quality housing services to council tenants ensuring that customer satisfaction and service levels are maintained and targets exceeded
- Direct and indirect line management duties of around 30 staff including senior managers, team leaders and officers
- Implement strategic actions to improve the service to ensure that the housing operations are appropriate for all customers and implement changes if required
- Overall management responsibility for a budget of £25 million including staff budgets and major works project budgets
- Act as the expert advisor on issues surrounding homeownership including major works queries, homeownership and estate management when liaising with internal and external stakeholders
- Deal with any complex cases which have been escalated appropriately and ensure that enquiries are dealt with swiftly and sensitively
What you need
- Senior management experience, including translating organisational drivers into strategic objectives, longer term plans, new ways of working and specific outcomes, for a portfolio of services in a large public sector organisation (preferably local government)
- Evident knowledge in leading a team managing a housing service
- Extensive knowledge of the major issues facing local government
What to do now
If you would like any further details about this position, please contact Ben at Park Avenue Recruitment on 07710988890 or firstname.lastname@example.org.
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