Operations Director – PRS/Build-to-Rent (PH)

psd group
London (Central)
£150 ,000 + Excellent Bonus & Benefits
18 Feb 2021
18 Mar 2021
Job Role
Contract Type
Full Time

Our client is highly successful privately real estate investor and operator. They have extensive investments, joint ventures and operations in student accommodation, multi-family housing, single-family housing, apartment blocks and later living.

As a result of further growth plans, the client wishes to recruit an Operations Director for their newly launched PRS/Build-to-Rent business and are keen to find an experience, customer focused individual from either a PRS/Build-to-Rent, later living, student accommodation or hospitality background.

 The key responsibilities for the successful candidate will be:

  • Recommending the most appropriate operational platforms to support the vertically integrated business including technology, health and safety risk, marketing, resident engagement as well as utilities procurement.       ​
  • Leading the recruitment of key hires into the site based operational teams.  
  • ​Being responsible for all operational health & safety and statutory compliance across the portfolio.  ​
  • Ensuring an exceptional level of customer service is delivered to our residents across the portfolio.  ​
  • Developing, influencing as appropriate and maintaining strong working relationships with key external advisors, consultants and third-party managers. Ensuring all Assets under Management (AUM) within the platform are managed in line with the asset’s strategic business plan
  • Keeping up to date with new developments across the fields of operational management, residential management trends and health and safety ​
  • ​Supporting our client’s senior leadership team across other operational platforms, as required

​The new Operations Director will have:

  • A background of undertaking a similar Operations Director role from working across one of PRS/ Build-to-Rent, affordable housing, later living, student accommodation or hospitality. A genuine interest in PRS/Build-to-Rent is essential.
  • A mind-set of customer service and customer experience.
  • ​A strong operational skill-set being fully adept in current health and safety issues and operational risk management.   ​
  • Commercially astute with the ability to negotiate contract terms and contract principles
  • An exceptional customer facing attitude will be required along with being a confident and uplifting character


This is an excellent opportunity to develop a new PRS brand and work with an established real estate investor and operator. As the leader of the new brand, it represents a wonderful chance to build a reputation as an innovative and effective creator of well backed PRS/Build-to-Rent business.

Ref: PR/359928

Similar jobs

Similar jobs