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Client Advisor

Employer
Macdonald & Company
Location
London
Salary
£55000 - £65000 per annum, Benefits: £55,000-£65,000+ Equity+ Bens
Closing date
14 Apr 2021

Job Details

Macdonald & Company are working with a PropTech firm who are looking to appoint a Client Account Manager.
The successful candidate will work across a broad range of Real Estate organisations to ensure their clients are maximising the value of their portfolios.
 
You will be responsible for partnering with them to help them adopt the ‘PropTech’ Saas and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practises on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practises and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals.
Other key responsibilities;
 
  • Work very closely with with clients to help them achieve the very best business outcomes
  • Identify strategies and initiatives at the account level to help clients drive engagement and achieve these outcomes. 
  • Have strong proficiency on their products and services and understand how they can be leveraged to help clients achieve desired outcomes
  • Share insights and strategies within the larger customer team on how clients can better leverage the platform.
 
This position would be great for someone who is well networked within Real Estate, is familiar with Asset Management & Leasing platforms and has a desire to be part of a rapidly growing team and wider organisation.
 
Please call Alex Moore to find out more. T:0207 318 5871 or email amoore@macdonaldandcompany.com

Company

Macdonald & Company is the leading professional recruitment consultancy to the property industry and environment.

We have offices in the United Kingdom, Middle East, Asia Pacific and Africa enabling us to offer global reach with local knowledge.

We act for a diverse range of clients, including developers, investors, institutions, property companies, funds, banks and consultancies - indeed any organisation that occupies, owns, develops, finances or advises on property, construction or the environment.

Our high standards, professionalism and confidential service have resulted in us being appointed the RICS Preferred Recruitment Partner.


Our unique mix of property and recruitment professionals ensure we provide the best advice to employees and employers alike, born of a deep understanding of the route to qualification, career development and working in the property world. Our close-knit teams are trained sector specialists, who are active across the entire property and built environment recruitment marketplace.

Our consultants work within the following specialist sectors:

• General Practice, Development, Investment & Finance
• Facilities Management
• Architecture, Design
• Technical/Construction
• Planning & Urban Design
• Marketing
• Residential
• Health & Safety
• Property Funding
• Environmental & Energy• Defence • Finance/Accountancy & Business Support, HR

We specialise in the recruitment of personnel ranging from graduates and freelance/contract staff to partners, executives and chief operating officers.

In keeping with our service promise, we will assign a dedicated senior account manager to provide you with a "one-stop" point of contact and ensure you get the best from Macdonald & Company.

Visit www.macdonaldandcompany.com for more information and to view our current assignments or alternatively contact our Managing Director: Peter Moore

MRICS:pmoore@macdonaldandcompany.com

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