Client Advisor

2 days left

Location
London
Salary
£55000 - £65000 per annum, Benefits: £55,000-£65,000+ Equity+ Bens
Posted
17 Mar 2021
Closes
14 Apr 2021
Ref
BH-46657
Contact
Alex Moore
Job Role
Surveyor
Contract Type
Permanent
Hours
Full Time
Macdonald & Company are working with a PropTech firm who are looking to appoint a Client Account Manager.
The successful candidate will work across a broad range of Real Estate organisations to ensure their clients are maximising the value of their portfolios.
 
You will be responsible for partnering with them to help them adopt the ‘PropTech’ Saas and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practises on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practises and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals.
Other key responsibilities;
 
  • Work very closely with with clients to help them achieve the very best business outcomes
  • Identify strategies and initiatives at the account level to help clients drive engagement and achieve these outcomes. 
  • Have strong proficiency on their products and services and understand how they can be leveraged to help clients achieve desired outcomes
  • Share insights and strategies within the larger customer team on how clients can better leverage the platform.
 
This position would be great for someone who is well networked within Real Estate, is familiar with Asset Management & Leasing platforms and has a desire to be part of a rapidly growing team and wider organisation.
 
Please call Alex Moore to find out more. T:0207 318 5871 or email amoore@macdonaldandcompany.com

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